Frequently Asked Questions (FAQs)

Here are some common questions about shopping at AmarTrendo.

 

1. How do I place an order?
Select the product you want to buy, choose product if required, and click on “Add to Cart”. Go to checkout and complete the payment.

 

2. Do I need to create an account to place an order?
No, creating an account is not mandatory. You can place an order as a guest. However, having an account helps you track orders easily.

 

3. What payment methods are available?
We accept Debit Cards, Credit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD), depending on availability.

 

4. How can I track my order?
Once your order is shipped, you will receive tracking details by email. You can also track your order from the “My Orders” section in your account.

 

5. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your delivery location and courier partner.

 

6. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once the order is shipped, cancellation is not possible.

 

7. What is your return and exchange policy?
You can request a return or exchange within 7 days of delivery, as per our Return & Exchange Policy.

 

8. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned product passes quality inspection.

 

9. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available on selected products and locations.

 

10. How can I contact customer support?
You can contact our support team using the details below:

Email: amartrendo@gmail.com
Website: https://www.amartrendo.com

 

If you need more help, feel free to contact us anytime.